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Manhattan Lincoln Mercury

Manhattan Auto Group President and CEO Gary Flom embarked upon an evaluation of his company's processes, he used a rather unusual barometer. Flom examined, not only the approach used by his competitors in the automotive industry, but also that of Manhattan's top-scale hoteliers, restaurants, and retailers. He wanted to see -- and adopt -- the peerlessexemplary service levels, distinctive ambience, and attention to detail that his clients might enjoy at The Plaza, Le Bernardin, Cartier, or Cellini.

2

Elite Motor Cars

3

Helms Bros. Inc.

4

Bert Wolfe Scion

5

South Shore Honda

1

Midwest USA

Grossinger City Toyota

2

Keller Ford

3

Wiese Automotive Group

4

Bob Maxey Lincon Mercury

5

North American International Auto Show

1

Southcentral USA

M & M Dodge Hyundai

2

Silver Star Imports

3

Bowden Ford Lincoln Mercury

4

Schoeffler Cadillac Inc

5

Toyota of New Orleans

1

Northwest USA

Loomis Car

2

Big Wyoming

3

Gilbert Chevrolet

4

Libby Auto Sales

5

Notbohm Motors

1

Northcentral USA

Maserati of Minneapolis

2

Shamrock Auto Sales

3

Aberdeen Chrysler

4

Specialty Auto

5

J & R Auto Sales

1

Southeast USA

Hennessy Land Rover Gwinnett

2

Limbaugh Toyota

3

JC Automax

4

Austrian Motors

5

Crown Automobile

1

Southwest USA

Pflueger Auto Group

2

Royal Motor Sales

3

Strong Volkswagen

4

Lithia Motors

5

Thrifty Car Sales